Keep your cool.


In other words, you’ve got to keep it together. Fake it ‘til you make it, right? As the boss or manager, you will be looked to first to see how other should react to a positive or negative outcome.

So, you’ve go to keep your cool. You don’t want to be that boss who starts screaming and yelling when something doesn’t go your way (especially in a meeting with prospects or clients). Take deep breaths and really think before you speak. Every step you take in a delicate situation should be calculated as if everyone is watching (no pressure).

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